links for 2007-05-22

When Observing Users Is Not Enough: 10 Guidelines for Getting More Out of Users’ Verbal Comments :: UXmatters

This is really good.

(tags: ethnography ux interviews usability)

Posted by Gene Smith on May 22, 2007

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Posted by Gene Smith on May 22, 2007. Before this there was Is miscellaneousness a virtue?. Next up is links for 2007-05-23.

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Gene Smith is a principal with nForm, one of Canada's leading user experience consulting firms. He writes about information architecture, interaction design, community, the web and other such topics. More >

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