links for 2006-09-12
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"Relying entirely on customer service emails for feature validation is certainly a huge mistake." Good recommendations on rolling out and testing features incrementally.
Posted by Gene Smith on Sep 12, 2006
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Posted by Gene Smith on Sep 12, 2006. Before this there was Trapped in the Closet. Next up is Leverage points in Digg.
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Gene Smith is a principal with nForm, one of Canada's leading user experience consulting firms. He writes about information architecture, interaction design, community, the web and other such topics. More >
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