Google Video Store underwhelms

At work this morning we poked around the Google Video Store. Like a lot of recent Goog products it seems a bit unpolished, which is less endearing now than it was a couple of years ago.

While looking at the for-pay videos Jess made a good point about the Charlie Rose results--they all look the same:

Screenshot of Google Video Store results for Charlie Rose

Which Charlie Rose episode do you want--the one where Charlie wears the grey tie? In a more general sense, the question is this: How does the searcher make a relevance judgement based on these results? The list results are somewhat better, though the frame thumbnails are still of questionable benefit.

In contrast, YouTube search results are much better: multiple frame-nails, tags, channels and ratings to make it easier for you to decide if a video is click-worthy.

Given the content deals they've made (I may finally be able to see Game 6 of the 1988 NBA Finals), I was expecting more... sophistication from the Google Video Store.

Comments

Livia Labate says...

Hear hear! I've been saying this for a while (to the wind, clearly), but I don't think Google's model is suistainable. There is only so much you can do with the beta release model. They can certainly improve their products over time, but they rely too much on early adopters (who put up with the mess in exchange for a few pearls). I foresee a shift in how Google does product development; otherwise the quiet competition will come out of left field and smack them in the face. ;)

Posted on Jan 18, 2006

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Posted by Gene Smith on Jan 10, 2006. Before this there was links for 2006-01-10. Next up is How much wisdom is there in Digg?.

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Gene Smith is a principal with nForm, one of Canada's leading user experience consulting firms. He writes about information architecture, interaction design, community, the web and other such topics. More >

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