November 2004
That James Newton sample (Nov 16, 2004)
Malcolm Gladwell has a great new article about copyright called "Something Borrowed." In it he talks about the recent sampling lawsuit against the Beastie Boys (which they won). Gladwell tells the story better than me: In 1992, the Beastie Boys...
Kano Taxonomy of Customer Needs (Nov 15, 2004)
While doing some reading on Kano Analysis, and I came across a really nice breakdown of the model's different kinds of customer needs. If you're not familiar with it--and I wasn't--the Kano model groups product features by how they meet...
The Parable of the New Coke (Nov 9, 2004)
The New Coke has become something of a parable in the business world. But as Steve Portigal points out in this post to his Discovery list (can't seem to find the sign-up page see below) last week, the moral of...
