Web Standards RFP
I need a little help. I'm writing an RFP for a client developing a new website. Accessibility is one of their key goals; creating a web-standards compliant site is one of mine. My company is doing the user experience and project management components of the project. The RFP will help the client select a company to design and build the site.
So here's what I want to know: what should I put in the RFP so that vendors deliver a standards-compliant site?
I've included some sample language below, but I want to talk about a couple of caveats first. Number one: my clients generally don't want to pay more for a standards-compliant website, so the browser compatibility and testing requirements can't be too onerous. Number two: believe it or not, a number of vendors I've spoken with have no idea what this web standards stuff is. Which means the language has to be really clear as well.
If you're a web standards wonk, or even if you just play one on TV, your comments would be much appreciated. I'll summarize whatever feedback I get so that others can use it.
Sample RFP Language
The following text was pulled from another RFP I wrote a few months ago:
After the design concept has been finalized, the selected firm will provide all necessary templates to create the website.
The templates must meet following criteria:
- valid XHTML 1 transitional or strict
- valid CSS 1 or 2
- compliant with all [Company] visual identity standards
- meet all applicable Priority 1 and 2 checkpoints of W3C's Web Accessibility Initiative's Web Content Accessibility Guidelines 1.0 (http://www.w3.org/TR/WCAG10/)
- meet browser/platform functionality requirements outlined below:
Functionality Requirements Platform Windows Macintosh OS X Full Functionality
Templates look and work exactly as presented in the selected conceptIE 6
Mozilla/Firefox (recent build)Safari 1+ Basic Functionality
Template looks and works as presented in the selected concept, but small variations between browsers are acceptableIE 5+ IE 5+ Mozilla/Firefox/Camino (recent build) Core Functionality
Navigation works, all content is accessibleOthers Others [Company] expects the selected firm to test the templates on all browsers/platforms where full functionality is required. [Company] believes that the core functionality requirements will be achieved by meeting the W3C WAI priority 1 and 2 checkpoints, but firms that can test the site using assistive technologies (such as a screen reader) should provide details of their testing process in their proposal.
It's not perfect:
- *nix platforms were omitted
- letting the designer choose between XHTML transitional or strict and CSS 1 or 2 may not be wise
- it doesn't explicitly say "thou shalt use standards-based design methods." (should it?)
I'm sure there are other things I've missed, so feel free to chime in or send me an email.

