Sub-rosa assumptions of community tools

I posted a link to Clay Shirky's Many-to-many post on moderation on the right, but thought I would pull this bit out because it's so good:

I love this post, because it articulates what I think of as the sub-rosa assumptions around earlier forms of community tools:

- Systems should only use technological, not social, tools
- A user is responsible only for his or her own behavior
- Any policy to be enforced must be expressible algorithmically — no judgment calls
- Users must have access to pseudonymous communications

The central thesis of the post — that sponsorship can’t work, for these reasons — is suspect at the very least, as sponsorship systems work well elsewhere, and humans use both social influence and judgment calls to affect one another’s behavior for some time now.

 

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Posted by Gene Smith on Jul 13, 2004. Before this there was Superhemo. Next up is Edmonton storm photos.

About the Author

Gene Smith is a principal with nForm, one of Canada's leading user experience consulting firms. He writes about information architecture, interaction design, community, the web and other such topics. More >

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